TERMS

Shipping & Returns

SHIPPING POLICY

Adore Lash Studios processes orders Monday through Friday, excluding major US holidays.

Orders will be processed within 1-3 business days. Orders placed on Saturday and Sunday will begin processing the following Monday.

U.S. SHIPPING

Standard Shipping: $10  3-5 Business Days

 

INTERNATIONAL SHIPPING

Standard Canada Shipping: $15 Can take 15 or more days to arrive

International Shipping: $30-$40 Varies depending on shipping address

 

INTERNATIONAL CUSTOMS & LOST ORDERS:
  • We are not responsible for any additional customs charges or fees once your package has left our facility. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot by marked as a “gift” or with altered prices.
  • If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
  • If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
  • Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.
 
Track Your Order

Adore Lash Studios is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, USPS will have the most current information regarding your package.

Product Availability

In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item.

Return Policy
Your satisfaction in our product is our number one priority. In the unlikely event that your product arrives damaged or defective, you may contact Adore Lash Studio within 7 days to resolve. Please contact us at info@adorelashstudios.com.
 
Course deposits and payments are non-refundable, however, your course date may be changed one (1) time to a sooner or later date, provided there is an opening on the new desired course date.